"Marsha Collier knows eBay like no one else. With her tips and insight, anyone can enjoy the ease and convenience of shopping online any time of year."
—Clarissa Parashar, eBay PowerSeller and owner of the eBay store Perpetual Vogue

The kids' concert is tonight, your brother's coming Saturday, and when are you going to shop?

Who has time for fun at the holidays? You will, when you learn these techniques and tactics for successful online shopping from Marsha Collier, the undisputed empress of eBay. Even if your previous forays online have produced only frustration—or if you've never tried at all—this step-by-step guide will make you a pro.

Here's how to shop safely, target your searches, make a list and check it twice, and even handle customer service problems. Discover the best sites to shop for teenagers, your boss, or hard-to-please Aunt Agatha, find out where to purchase perfect last-minute gifts and get them in time, and even pick up post-holiday bargains without ever hitting the mall. Your gift? Time!